Standard Terms and Conditions of
Sale
SSR / made to order Products
The sale of Hellroaring
Technologies, inc. products shall be governed by the laws of the state
of Montana. All sales shall transfer title within the state
of Montana via common carrier. Hellroaring Technologies,
inc. does not collect sales taxes for any other state.
Should, in the unlikely event, a cause of action arise, buyer agrees
that such action shall be held and governed in the state of Montana.
The buyer recognizes that there
exists inherent risks associated with batteries and installation &
operation of battery devices. It is understood that any technical
information published by Hellroaring Technologies, inc. including any
installation instructions is of a general nature only and it is the
user's responsibility to determine the proper application,
installation, and operation of products. The buyer assumes all
risk and agrees to indemnify Hellroaring Technologies, inc. against any
and all causes for injury or damage to third parties that arises from
use of such product.
Return Policy
Should any single SSR product sold by
Hellroaring Technologies, inc. not meet or exceed your expectations,
you may, within 30 days of our shipment to you, return such product for
a full refund (credit on credit card orders) less a 15% restocking
charge, and less the shipping charge, provided that:
| a) |
You obtain an RMA number and
provide your shipping address by calling customer service at 406
883-3801 or send an RMA request via e-mail (include the model#, serial
number, and your phone number), and |
| b) |
The product, including all
accessories, is returned in original and re-saleable condition, and |
| c) |
Units are Shipped (prepaid and insured
for damage in transit) in the original or equivalent packaging, and |
| d) |
(optional) You include a
simple note as to the reason for dissatisfaction. (This can help
us improve our products) |
For quantity orders (i.e. more than one unit), or made to order items, sales are
final and our standard limited warranty applies.
Limited
Warranty
This Limited Warranty is
extended to the original purchaser. Hellroaring
Technologies, inc. warrants that our SSR products will be free from
defects in materials and workmanship upon delivery. All claims
for defects must be made within 30 days of delivery. The sole and
exclusive remedy for failure of the product shall be for us, at our
option, to repair or replace the product, to whatever extent we deem
necessary to restore the product to proper operating
condition. We may make replacements with new or
functionally equivalent products of equal value. Should
Hellroaring Technologies, inc. be unable to repair or replace the
product within a reasonable time, we reserve the right, at our option,
to issue a refund or credit of the purchase price in lieu of repair or
replacement. We reserve the right to assess a $25 fee for
units returned and proven not to be defective. To obtain
warranty service you must:
| 1) |
Call Customer Service at
406-883-3801 for a Return Material Authorization (RMA) number and
shipping address. Or send an RMA request via e-mail (include the
model#, serial number, and your phone number and your return shipping
address) |
| 2) |
Return the product in the
original or equivalent packaging (Shipping prepaid and
insured for damage in transit), together
with the RMA number AND a description of the problem. Include
your return shipping address and your phone number. |
Exclusions
This Limited Warranty is made
expressly in lieu of and to the exclusion of any and all warranties,
express or implied, oral or written, including, without limitation, any
and all implied warranties of merchantability or fitness for a
particular purpose, and all such other warranties are expressly
disclaimed. This Limited Warranty shall not be applicable
to failures of the product that result from accident, abuse,
misapplication or alteration, improper installation or maintenance,
unauthorized repair attempts, operation or attempts to operate it
beyond its mechanical, chemical, thermal, or electrical capacity
intentionally or otherwise, and we assume no liability as a consequence
of such events under the terms of this warranty.
Hellroaring Technologies, inc. shall not be liable for any special,
indirect, incidental, consequential, exemplary, or punitive damages for
claims in any claim, action, suit or proceeding arising out of the
purchase, use or performance of the product, and whether or not it has
been advised of the possibility of such damages. The foregoing allocation
of risk is reflected in the price of the product. Nor shall there be any liability
thereunder for claims of labor, loss, profit, goodwill, repairs
or other expenses incidental to the repair or replacement of such
product.
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